Board Thread:General Discussion/@comment-173.209.212.148-20150530002322

Okay, tried posting this three times. Will try one last time. Please forgive me for brevity.

I lost my registration code after my email was hacked. I had been a registered account for months. Support would not even respond to my email about my account unless it was from my original registered email. Once responding, it was just preformatted responses, never anyone answering my questions. Basically was told that my time and money was wasted.

Then a funny thing. Can't register a new account to the same email. So the account can not get support from anything other than the original email and that email is blocked from future registration, yet... My account can not be recovered from my email?

Also, preformatted support is not support.

I started another account, and in truth am rather disenfranchised. It will be some time, if ever I will be as productive for my union.

I am just curious why there can not be more assistance on account recovery since the accounts are obviously registered by email, and why the game support is rather nonexistent. Preformatted responses are convenient, yet do not answer all questions.

Thanks for your time.

bronwick 